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Computing Homepage

Computing HelpDesk Hours:

Phone: 540-568-3555
Mon-Thu: 8:00am - 9:00pm
Friday: 8:00am - 5:00pm
Saturday: Closed
Sunday: 3:00pm - 9:00pm

See exceptions and details

James Madison University
Information Technology Help Desk Support Services Form

Use this form to submit an inquiry or computing issue to the JMU Information Technology Help Desk.
To request an account click on "Accounts" on the navigator panel to the left.
Please log in using your JMU e-ID and password.
If you have forgotten your e-ID password, please go to MyMadison, enter your e-ID and click 'Continue', then click 'Forgot your password' to reset your password with your security question or one time password (OTP). For additional assistance, contact the Information Technology Help Desk