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Computing HelpDesk Hours:

Phone: 540-568-3555
Mon-Thu: 8:00am - 9:00pm
Friday: 8:00am - 5:00pm
Saturday: Closed
Sunday: 3:00pm - 9:00pm

See exceptions and details



James Madison University
Card Services Service Requests

This form is used to submit a service request or problem to JMU Card Services.
It is intended for JMU Faculty and Staff only.

Please log in using your JMU e-ID and password.
JMU e-ID:
Password:
If you have forgotten your e-ID password, please go to MyMadison, enter your e-ID and click 'Continue', then click 'Forgot your password' to reset your password with your security question or one time password (OTP). For additional assistance, contact the Information Technology Help Desk